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Industry NewsAI app uncovers retail lineup 'sweet spots' across Canada

AI app uncovers retail lineup ‘sweet spots’ across Canada


A new app that was first designed to gauge real-time wait times at the liquor stores in Ontario is now available for grocery stores, pharmacies and medical clinics. lets users knows wait times for lineups at grocery stores, for grocery delivery and curb-side pick-up.

Andie uniquely offers this information from coast-to-coast across Canada and it is updated in real-time, with no information black outs. Andie has processed and provided 4,291 real-time waiting time predictions since going online on April 18. 

The app now has support and real-time data for close to 4,000 liquor stores, beer stores, and wine stores across Canada. That includes 3,162 specialty stores under the LCBO, Sask Liquor, Beer Store, BC Liquor, and Wine Rack brand. By tracking the 144 major chains, Andie also provides line-up information on close to 50,000 grocery stores and pharmacies across the country.

According to data based on the app, as of April 29, the national “sweet spot” for the least lineup activity at grocery stores across Canada is Tuesdays, between 1:30 p.m. and 3:45 p.m. followed by Wednesdays 12:30 p.m. and 3:30 p.m.

The average wait time at small stores (under 12,500 sq ft) like neighbourhood convenience stores, independent stores, and smaller cultural and specialty food stores, is 13 minutes at busy peaks on weekdays, and 39 minutes on weekends. Lineups move every two to four minutes on weekdays and eight to 11 minutes on weekends. Big chain grocery stores and pharmacies have an average of 10-minute waits during low peak and 22 minutes during busy parts of the week. They can run as long as 48 minutes during the weekend busiest periods.

The busiest stores nationally on the weekend are Shoppers Drug Mart and Walmart and No Frills, Metro, Food Basics and Sobeys are the most popular stores in Ontario.

Andie uses all data and information points possible. The web app has recorded a massive amount information about how you and your neighbours shop, how many people live in your neighbourhood, the size of the stores in your area, how many people are allowed in each store (based on store size and 6-feet COVID-19 space restrictions,) the time of day, and the current weather. Using all of this information, Andie delivers a service that pushes you localized, real-time information about wait times and lineups in your neighbourhood.

The Andie app is free and available starting May 1.

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