COVID-19 Updates

Details: 01 March 2020

Developing stories from the rapidly evolving COVID-19 pandemic

CRISIS LEADERSHIP: In Their Own Words - Danielle Barran, McCain Foods Canada

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Danielle Barran, president of McCain Foods Canada What measures has McCain Foods undertaken to date to address the current pandemic? COVID-19 was unprecedented and like nothing McCain has experienced in… Read More

CRISIS LEADERSHIP: In Their Own Words – Andy O’Brien, M&M Food Market

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Andy O’Brien, CEO, M&M Food Market What measures has M&M Food Market taken to date to address the pandemic? Very early on we had a team dedicated to closely monitoring coronavirus reports from around the… Read More

CRISIS LEADERSHIP: In Their Own Words - George Soleas, President & CEO, LCBO

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. George Soleas, president and CEO, LCBO The grocery retail market has undergone an unprecedented change during the pandemic. Can you describe how the crisis impacted LBCO and its presence in grocery… Read More

CRISIS LEADERSHIP: In Their Own Words – Jeff Leger, Shoppers Drug Mart

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Jeff Leger, president, Shoppers Drug Mart Much has been reported about the measures retailers have taken to address pandemic concerns. In the case of Shoppers Drug Mart, it offers a unique product mix… Read More

CRISIS LEADERSHIP: In Their Own Words – Émile Cordeau, Agropur

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Émile Cordeau, CEO, Agropur Crisis leadership initiatives As a business that provides an essential public service, Agropur moved quickly to keep our entire supply chain functioning and protect the health… Read More

CRISIS LEADERSHIP: In Their Own Words – Ron Lemaire, CPMA

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Ron Lemaire, president, Canadian Produce Marketing Association (CPMA) Crisis Leadership Initiatives The COVID-19 pandemic and its repercussions on business operations throughout our supply chain, and the… Read More

Grocery Disrupted: Bricks and mortar growth will support expanding grocery e-comm

Full-service stores will outperform discount as we move beyond the pandemic, even in the face of an economic slowdown, creating a 50/50 balance between the two retail formats, and growth from bricks and mortar will be used to invest in rapidly expanding e-commerce businesses, predicts Michael Medline, president and CEO of Empire Company Limited. Medline and Dr. Sylvain Charlebois, a Dalhousie University professor in the Faculties of Management and Agriculture and senior director of the… Read More

CRISIS LEADERSHIP: In Their Own Words - Michael Graydon, Food & Consumer Products of Canada

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Michael Graydon, CEO, Food & Consumer Products of Canada (FCPC) When Canada confirmed its first case of COVID-19 months ago, few imagined how quickly our lives would change. The pace and scope of… Read More

Produce industry donates to frontline workers

Food image by ja-ma by unsplash The produce industry in B.C. donated fresh fruits and vegetables to frontline workers in Vancouver to say "thanks" for their efforts during the pandemic. The British Columbia Produce Marketing Association (BCPMA) and its volunteers, including 25 Canadian Produce Marketing Association (CPMA) and BCPMA members, donated more than 500 Half Your Plate shopping bags filled with fresh fruits and vegetables. Fresh Direct Produce contributed its time to assemble and… Read More

CRISIS LEADERSHIP: In Their Own Words – Gary Wade, Unilever

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Gary Wade, president, Unilever Canada Crisis leadership initiatives While we are still in the midst of the COVID-19 pandemic, we now have the benefit of some distance with which to look back at how the… Read More

CRISIS LEADERSHIP: In Their Own Words – Jerry Mancini, Dole Foods of Canada

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Jerry Mancini, president, Consumer Packaged Goods, Dole Foods of Canada Crisis leadership initiatives We’ve been working to support communities directly and through associations that we’ve partnered with.… Read More

CRISIS LEADERSHIP: In Their Own Words – Dan Bregg, Buy-Low Foods

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Dan Bregg, president, Buy-Low Foods Crisis leadership initiatives In the weeks before the declaration of a global pandemic, we had started a process of discussing the potential impacts should Covid-19… Read More

CRISIS LEADERSHIP: In Their Own Words - Stacey Kravitz, UNFI Canada

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Stacey Kravitz, incoming president, UNFI Canada Crisis leadership initiatives The pandemic upon us has been a test for leaders around the world in having to deal with a global shutdown of the economy. The… Read More

Loblaw, Metro announce plans to end wage premiums

Loblaw Companies Limited and Metro Inc. have announced plans to end temporary wage premiums. The announcements follow on the heels of other retailers including Walmart, Calgary Co-op and Save-On-Foods who announced they would be ending their temporary bonus pay programs. Loblaw Companies Limited and Metro Inc. said in statements they are considering their pandemic measures as the economy begins to reopen, including announcing plans to end the $2/hour COVID-19 wage premium for staff. Galen… Read More

CRISIS LEADERSHIP: In Their Own Words – Carmen Fortino, Metro

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Carmen Fortino, executive vice president, Ontario Division head and National Supply Chain, Metro Inc. Crisis leadership initiatives We have always been proud of the way we handle tough situations at… Read More

CRISIS LEADERSHIP: In Their Own Words – Paul Wood, Giant Tiger

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Paul Wood, president and COO, Giant Tiger Crisis leadership initiatives Internally we began to monitor and prepare for the impact of the virus as it developed early in the year. However, much of what has… Read More

COVID-19 UPDATE #27: Is pandemic-resilient Costco Warren Buffet’s next purchase?

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Costco should be Warren Buffet’s next bulk purchase 100,000 frontliners may qualify for $1,000 ‘hero pay’ in Manitoba Coronavirus: App aims to make it easier to shop for groceries in Saskatchewan Federated Co-op Limited and… Read More

COVID-19 UPDATE #26: Loblaw Companies' "coronavirus-resilient stocks"

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Loblaw Companies Limited: “Coronavirus-resilient stocks” T&T Supermarket to suspend temperature checks at their stores Manitoba promises front-line risk recognition payment, but only for low-income workers Anonymous donor… Read More

CRISIS LEADERSHIP: In Their Own Words – Mike Pilato, Jamieson Wellness Canada

Since the pandemic began, the grocery industry has been at the forefront, rapidly adapting and implementing measures to ensure that Canadians continue to have access to safe food. “In Their Own Words” brings the behind-the-scenes stories of retailers and suppliers to Grocery Business' readers. Mike Pilato, president, Jamieson Wellness Crisis leadership initiatives The way the grocery industry has come together to get through this unprecedented time has been so inspirational. Everyone has been… Read More

This Saves Lives snack bar address global hunger in pandemic

This Saves Lives snack bar has partnered with iLevel Management in Canada to help address global hunger among children. The company, which has been donating food to children in need around the world for years, has been able to send more than 18 million packets of food with the help of partners in Canada and the U.S. According to the snack bar company, the pandemic has accelerated the need to provide food to children in need, estimating that children dying of acute malnutrition is expected to… Read More

CRISIS LEADERSHIP: In Their Own Words – Sarah Davis, Loblaw Companies Limited

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Sarah Davis, president, Loblaw Companies Limited It’s been three… Read More

COVID-19 UPDATE #25: Some retailers ending bonus pay programs

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Calgary Co-op, others remove COVID-19 pay bonus programs for workers WATCH: Saskatchewan grocery store worker navigates coronavirus pandemic while learning English Online store helps Southwestern Ontario farmers get groceries for… Read More

CRISIS LEADERSHIP: In Their Own Words - Martin Parent, Mondelēz Canada

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Martin Parent, president, Mondelēz Canada Crisis Leadership… Read More

CRISIS LEADERSHIP: In Their Own Words – Tony Chow, Kellogg Canada

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Tony Chow, President, Kellogg Canada Crisis leadership initiatives… Read More

COVID-19 UPDATE #24: Costco Q3 2020: Pandemic costs cut into earnings

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Costco Wholesale Q3 2020: Pandemic costs cut into earnings Canadian companies like Sobeys creating thousands of new jobs because of COVID-19 Loblaw extends temporary pay increase to June 13 Temporary wage increase for grocery… Read More

Chapman's Ice Cream donates PPE to frontline workers in Ontario and Quebec

Chapman's Ice Cream has donated thousands of masks to frontline healthcare workers in Ontario and Quebec. In Ontario, the ice cream manufacturer and Bruce Power donated 100,000 pieces of personal protective equipment to first responders and healthcare facilities in need in northern Ontario, including the OPP, Grey Bruce Health Unit, Midwives of Ontario and several long-term care homes. In Quebec, with the help of frozen products distributor Villeneuve Storage Refrigerated and Distribution,… Read More

Online grocer Goodfood Market set to open 2nd fulfillment centre

Goodfood Market Corp. plans to open a second fulfillment centre in the Greater Toronto Area (GTA). The announcement of the new 20,000 sq ft facility follows on the heels of an earlier announcement by the company of its first fulfillment centre. The need for two fulfillment centres is due to the spike in online grocery orders brought on by the pandemic. The second fulfillment centre is scheduled to be operational by the end of summer 2021. This new facility will expand Goodfood’s operating… Read More

Danone donates chef-prepared meals to grocery workers

Via Danone's OIKOS brand, the company has partnered with Montreal and Toronto chefs to support the culinary and grocery communities by providing chef-prepared takeout meals to grocery workers. “Every little bit of kindness can help people get through these challenging times, and sharing healthy comforting food is a powerful way to raise spirits. Thanks to hard-working grocery store workers, Canadians can continue to experience the joy of cooking at home with their families,” says Eric Maffert,… Read More

Costco Q3 2020: Pandemic costs cut into earnings

Costco Wholesale sales in its fiscal third quarter surged during the pandemic, but so did costs related to protective measures to fight the coronavirus, stay-at-home orders and social distancing. Costco said it earned $838 million in the third quarter, a fall from $906 million a year ago. The retailer said additional wages and sanitation costs related to the pandemic reduced earnings by $283 million. Sales rose 7 per cent to $36.45 billion, compared with $33.96 billion a year ago. Same-store… Read More

CRISIS LEADERSHIP: In Their Own Words – Dave Iacobelli, Clorox Company of Canada

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Dave Iacobelli, president and general manager, The Clorox Company of… Read More

CRISIS LEADERSHIP: In Their Own Words – Cheryl Smith, Dairy Farmers of Ontario

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Cheryl Smith, CEO, Dairy Farmers of Ontario Crisis leadership… Read More

COVID-19 UPDATE #23: Sobeys sponsors drive-in concert to support Alberta food bank

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Sobeys sponsors first drive-in country music concert to support Alberta food bank Quebec grocery stores now permitted to open Sundays Saskatoon-developed website lets you check grocery store stock Quebec retailers see slower… Read More

Ensuring business continuity: 5 actions to succeed in the Canadian grocery retail sector

ElasticComputeFarm from Pixabay Success in Canada's grocery retail sector will be defined by the ability of grocers to analyze data and master the rapidly changing marketplace, according to a new report by Quantzig, an analytics and data management provider. According to Quantzig’s retail analytics experts, “Canadian grocery stores are challenged by the growing data volumes and are forced to make tough choices that can make or break their success.” Based upon the current Canadian grocery retail… Read More

Sobeys' banner Safeway sponsors first drive-in country music concert to support Alberta food bank

Sobeys Inc. banner Safeway is partnering with Canadian musician Brett Kissel to hold a drive-in country music concert in support of Food Banks Alberta. "Brett Kissel - Live at the Drive-In" is a first of its kind social distancing drive-in event that will take place on June 13 at the River Cree Resort and Casino outside of Edmonton, Alta. Safeway Canada says one hundred per cent of the event’s ticket-sales will go to Food Banks Alberta. The unique concert will also be streamed live across… Read More

CRISIS LEADERSHIP: In Their Own Words: Cara Keating and Richard Glover, PepsiCo Canada

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Cara Keating, president, PepsiCo Foods Canada & Richard Glover,… Read More

COVID UPDATE #22: Loblaw begins a return to "normal" in its stores

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Loblaw begins a "return to normal" in its stores Safeway in Vancouver has soft opening due to pandemic Walmart Canada is “hiring for all hourly roles” Toronto supermarket is now sanitizing groceries with Xgermina UV light machine… Read More

Loblaw begins a return to "normal" in its stores

As COVID-19 emergency measures begin to loosen, Loblaw Companies Limited is beginning to make adjustments to its stores, says Galen Weston, executive chairman. "It is good to see governments at all levels are able to steadily loosen emergency measures. As that happens, we are also making adjustments in our stores." Weston says in the coming days and weeks, the company plans to reopen supermarket service counters in meat, seafood and bakery and beauty departments at Shoppers Drug Mart. It will… Read More

Retail Council of Canada releases COVID-19 playbook

The Retail Council of Canada and Boston Consulting Group have released a guide to help retailers navigate the COVID-19 pandemic as they begin to reopen their businesses. "Road to Retail Recovery Playbook - Helping Canadian Retailers Navigate the COVID-19 Crisis" leverages global best practices for a range of retail formats to help retailers ensure they have a safe environment for employees and customers during the ongoing pandemic. "Reopening the retail sector and putting our economy back on… Read More

Cargill partners with nonprofits in Canada on pandemic relief

Cargill's North American Protein business is partnering with Canadian nonprofits to support COVID-19 relief efforts. The move is part of a global initiative that has seen Cargill partner with nonprofits and NGOs around the globe to help address food insecurity, health and safety needs and agriculture and industry challenges during the pandemic. The company has committed $35 million to date for COVID-19 relief and recovery efforts through partnerships, aid funds, product donations and employee… Read More

CRISIS LEADERSHIP: In Their Own Words – Clint Mahlman, London Drugs Limited

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Clint Mahlman, president and COO, London Drugs Limited Crisis… Read More

COVID-19 UPDATE #21: Sobeys’ Michael Medline talks groceries and Gretzky with Ron MacLean

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS WATCH: Sobeys Michael Medline talks groceries and Gretzky with Ron MacLean Walmart Q1 2021 Earnings: Sales surge on coronavirus stockpiling WATCH: Freson Bros. cuts out middle man to source Alberta beef True Heroes Coffee Co.… Read More

CRISIS LEADERSHIP: In Their Own Words – Dan Magliocco, Danone Canada

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Dan Magliocco, president and CEO, Danone Canada Crisis leadership… Read More

Pusateri's donates meals to healthcare workers

Pusateri's Fine Foods has donated more than 6,000 to healthcare workers to say thanks for their efforts during the pandemic, and the company is planning to deliver more meals to healthcare workers in the Greater Toronto Area with the help of its partners. The donation of free meals is part of Pusateri's "Feeding our Heroes" program. Read More

CRISIS LEADERSHIP: In Their Own Words – Bill Ivany, Tree of Life

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Bill Ivany, president, Tree of Life Canada Crisis leadership… Read More

Pizza Nova expands grocery category offering

Pizza Nova is the latest in a series of restaurants and food service companies moving into the grocery category. The restaurant chain has expanded its grocery assortment offering through its new Grocery Mercato platform via contactless delivery and pickup. In addition to the Primucci grocery products that were already available in-store and via delivery, Pizza Nova has included some of its fresh produce and Italian grocery staples to the portfolio, thus rebranding the category name from… Read More

Walmart Q1 2021 Earnings: Sales surge as consumers stock up

Walmart Q1 2021 international sales soared amidst unprecedented demand for products in grocery and across other categories, according to information Walmart has released in its earnings report. In the U.S., Q1 comp sales grew 10 per cent while ecommerce sales hit a remarkable 75 per cent increase from the 37 per cent growth in the same quarter one year ago. International sales, which includes Canada, grew 3.4 per cent to $29.8 billion. And while specific ecommerce sales for Canada were not… Read More

COVID UPDATE # 20: 1st urban prototype Real Canadian Superstore opens in Calgary amid pandemic

Photo: Loblaw Companies Limited/Real Canadian Superstore Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Loblaw opens 1st urban Real Canadian Superstore prototype in Calgary amid pandemic Montreal grocery stores accepting empty cans, bottles for a good cause First Look: New… Read More

PepsiCo launches direct-to-consumer offerings to meet growing demand amid pandemic

PepsiCo Inc. has launched two direct-to-consumer platforms where shoppers can order the company's food and beverage brands. PantryShop.com and Snacks.com were developed to meet the increased demand from consumers during the pandemic. "Over the last few years, PepsiCo has been working to be a faster, stronger, better company, one that is laser focused on meeting consumer needs and winning in the marketplace. Investing in eCommerce and digital capabilities and talent has been - and will continue… Read More

Food categories driving +$2.5 B new sales growth

COVID-19 has had a significant impact on consumer goods sales and shopping habits, according to new research from Brand Momentum. On a year-to-date basis, COVID-19 has contributed to 80 per cent of YTD growth or an additional $2.5 billion in new sales, with majority of that growth, 68 per cent, from food categories such as prepared foods, refrigeration, diary and frozen. And with pandemic measures still in place in grocery stores, consumer shopping behaviour is shifting with more focusing on a… Read More

Gay Lea Foods delivers thank you baking kits to frontline workers and their families

Gay Lea Foods says thanks by delivering baking kits and puzzles to frontline grocery store workers and families across the GTA Gay Lea Foods is saying "thanks" to frontline workers and their families across the Greater Toronto Area (GTA) with kits from its farming families while encouraging people to #bakehappytogether. It says that in coming weeks, it will also surprise families with baking-inspired puzzles. A roaming delivery truck distributed the thank you kits to 14 neighbourhoods and a… Read More

Loblaw opens 1st urban prototype 'Real Canadian Superstore' in Calgary amid pandemic

In the midst of the pandemic, Loblaw Companies Limited has opened its first prototype urban Real Canadian Superstore in downtown Calgary. Originally, the location in Calgary's East Village was going to be a Loblaws, but late last year, the company changed the plan and announced the site would be the location of its "urban format" Real Canadian Superstore. The approximate 80,000 sq ft location is the first of its kind, according to a Retail Insider story. The new location, part of a mixed-use… Read More

Conagra Brands Canada commits $1 M in funds and foods for pandemic relief

Conagra Brands Canada has committed $1 million in funds and food products to help support vulnerable Canadians impacted by the pandemic. Ian Roberts, vice president and general manager Canada at Conagra Brands says the commitment will help support United Way Centraide Canada, The Grocery Foundation, Food Banks of Canada | Banques alimentaires Canada, Peel Children's Aid Foundation and regional food banks. "To these organizations and our facility team members who have continued to dedicate… Read More

CRISIS LEADERSHIP: In Their Own Words – Pat Pelliccione, Jan K. Overweel Limited

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Pat Pelliccione, president, Jan K. Overweel Limited Crisis… Read More

CRISIS LEADERSHIP: In Their Own Words – Michael Medline, Empire Company Limited

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Michael Medline, president and CEO, Empire Company Limited Crisis… Read More

COVID-19 Update #19: Sobeys surprises frontline healthcare moms on Mother's Day

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Sobeys surprises healthcare frontline moms on Mother’s Day Edmonton Superstore employees treated to free meals The Big Carrot is launching grocery delivery in Toronto Popular Toronto restaurant Cluny Bistro launches an online… Read More

Crisis Leadership: In Their Own Words – Margaret Hudson, Burnbrae Farms

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Margaret Hudson, president Burnbrae Farms Ltd. Crisis leadership… Read More

Edmonton Superstore employees treated to free meals

Real Canadian Superstore - Loblaw Companies Limited file photo Close to 200 employees at an Edmonton Superstore were treated to free meals as a thank you for being the community’s unsung heroes during the pandemic. Canadian Western Bank (CWB) worked with some of its business clients who are restaurants – Blaze Pizza and Five Guys Burgers and Fries – to deliver the thank you meals to the Edmonton grocery store. This specific Superstore was nominated by CWB’s Facebook audience on a social post… Read More

Sobeys surprises frontline healthcare moms on Mother’s Day

Sobeys surprised healthcare workers who are moms on Mother’s Day by providing flower bouquets at hospitals in Ontario and Nova Scotia. Employees of Sobeys and Foodland stores distributed the bouquets to moms at SickKids, Belleville General Hospital and Winchester District Memorial Hospital in Ontario and IWK Health Centre in Halifax, Nova Scotia. Wearing PPE equipment, staff had special buckets of flowers outside of the hospitals’ main entrance where frontline healthcare workers could pick up a… Read More

London Drugs and Carlton Cards team up on "random acts of kindness"

London Drugs and Carlton Cards are encouraging customers to write a handwritten note or sentiment to brighten someone else’s day. “Technology allows us to connect instantly, however there is an element of humanity that is lost in it,” say the companies. “Now more than ever, people need be reminded they are appreciated. Whether that is sending love to your family or appreciation to a health care worker that you’ve never met, but know they are risking their own health to ensure the safety of… Read More

Chens Enterprises donates 120,000+ masks to hospitals in Canada

Chens Enterprises Corporation has donated more than 120,000 masks to hospitals in Canada, including SickKids, North York General, Scarborough General, Trillium Hospital, Sunnybrook in Toronto and a hospital in Nova Scotia. This is the latest donation from Chens. In April the company donated an ambulance to Canada and was in the midst of organizing more donations in Canada. Read More

Toronto organic grocery store The Big Carrot launches grocery delivery

A popular organic grocery in Toronto has launched a home delivery service, a new option to its curbside program. The Big Carrot says it is offering next-day delivery service within Toronto. The delivery fee will be $10 for a minimum $100 order and orders can be made online. The organic and health food store had been offering curbside pickup at the Danforth location as well as priority entry to frontline workers. Read More

COVID-19 UPDATE #18: Dancing to the No Frills beat

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS No Frills launches a song for a good cause Canadian Produce Marketing Association publishes second series of COVID-19 survey results Like giant ice cream trucks, supermarkets on wheels get ready to roll into the neighbourhood… Read More

Grocery store visits decline 27% YOY following pandemic panic purchasing: new data

COVID-19 measures are beginning to take a toll on grocery stores with customer visits down 27 per cent year over year, according to new data from PiinPoint. Grocery stores initially saw a massive increase in visits leading up to the COVID-19 pandemic announcement, as people stocked up on supplies. Amidst the battles for toilet paper and panic-buying, there was a surge of visits to Grocery stores, peaking at a 196% increase on March 23 when compared to the previous year. However, following the… Read More

L’Hôpital de Gatineau staff to receive tissue product care packages from Ottawa-Gatineau’s Kruger Products Paper Mills

More than 1,200 frontline healthcare workers at L’Hôpital de Gatineau will receive much-needed personal care packages of made-in-Quebec tissue products courtesy of Kruger Products’ Gatineau Mills, today. “Our team of 400 employees wants to recognize the healthcare heroes who put their lives on the line to protect us every day,” says Daniel Morneau, general manager at the Gatineau Mills. “And today we’re #RollingItForward with much-needed gifts of Cashmere bathroom tissue, SpongeTowels paper… Read More

Alberta farmer co-op supports vital services in rural communities

United Farmers of Alberta Co-operative Ltd. (UFA) is donating $60,000 for COVID-19 relief in support of services that protect the wellbeing of people in the communities UFA farmer members serve. Of the $60,000, $19,000 is being donated by UFA delegates, on behalf of UFA with funding directed to local food banks, and other initiatives that provide required support during these unprecedented times. “The well-being of our communities is paramount and serves as a driving force not only behind… Read More

COVID-19 impact felt by 81% of Canadian small businesses: CIBC poll

While the majority of Canadian small business owners remain confident their business could recover after the crisis, one in three are concerned about the viability of their company over the next year, according to a new study by CIBC. The study finds that the majority (81 per cent) of Canadian small business owners say COVID-19 has negatively impacted their operations, and many (32 per cent) worry about the viability of their business over the next year. However, optimism for the longer term… Read More

Co-op gives gift cards, donations as "thanks" during pandemic

Co-op's latest initiative in its support of members, customers and communities across Western Canada is to provide gift cards and donations to help say "thanks" to those helping and needing help during the pandemic. For the first phase of its support, which began Tuesday, May 5 in the spirit of the international #GivingTuesdayNow movement, it is asking people to tell Co-op about someone they know that has gone above and beyond to help their friends, neighbours or community during the pandemic,… Read More

No Frills launches song for a good cause

No Frills has created a song and video about grocery shopping during the pandemic. The track is also being used to raise money for President's Choice Children's Charity. "A Cart Apart" is a reminder to customers that everyone has a role to play in keeping each other safe. The music track also celebrates no frills employees across the country. The video is intended to teach Canadians what it means to #HaulResponsibly, as people adjust to life during COVID-19. From social distancing to not… Read More

Cheerios Olympics ads support food banks, frontline workers

Cheerios and Canadian Olympic athlete partners are shifting the cheers originally destined for the athletes onto Canada's frontline food bank workers to help raise awareness and donations, and to say "thanks" to them. Food Banks Canada will also receive a $500,000 cash donation from Cheerios and $600,000 worth of food product from parent company General Mills. “We are pivoting our original plan from helping Canadians to cheer on our Olympic athletes, to those same Olympic athletes cheering on… Read More

CRISIS LEADERSHIP: In Their Own Words - Anthony Longo, Longo Brothers Fruit Markets

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Anthony Longo, president & CEO, Longo Brothers Fruit Markets Crisis… Read More

COVID UPDATE #17: Nielsen's latest April FMCG numbers; Longo's requires customers to wear masks

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Record sales for FMCG, but value-added produce, fresh sales softening: Nielsen Longo's says customers required to wear masks in stores You can now get IGA groceries delivered within 48 hours anywhere in Montreal Loblaw launches… Read More

Record sales for FMCG, but value-added produce, fresh sales softening: Nielsen

FMCG sales surged in March and April amidst continued pandemic panic purchases, but as new in-store measures took affect and consumers began to adjust to a new normal, sales in fresh categories began to soften, according to the latest data from Nielsen. Overall though, the pandemic has spurred historic growth for FMCG categories. Nieslen says COVID-19 has contributed a remarkable 82 per cent of year-to-date growth in Q1 2020. Record-breaking FMCG sales The most notable impact from the pandemic… Read More

The Grocery Foundation helps student nutrition programs adapt during pandemic

The Grocery Foundation is supporting student nutrition through a donation of $475,000 in the form of grants, grocery gift cards, product coupons and vouchers. The donation supports Canadian children affected by COVID-19. The donation is in addition to company-specific donations made in support of pandemic relief efforts, says Shaun McKenna, executive director of The Grocery Foundation. "When COVID-19 hit it changed everything for hungry children. Our very dedicated and nimble student nutrition… Read More

Donald Sobey first to support international easy-to-build ventilator project

Donald Sobey, chair emeritus of Empire Company Limited, and other philanthropists across the country are supporting a team of Canadian physicians and engineers who are part of an international initiative to create an easy-to-build ventilator to help treat COVID-19 patients. Sobey, a Queen's alumnus, was one of the first philanthropists to support the initiative and made his donation less than 24 hours after receiving an early Eastern morning call from his fellow Nova Scotian, Arthur B.… Read More

CRISIS LEADERSHIP: In Their Own Words: Mark Taylor, Lactalis (Parmalat) Canada

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Mark Taylor, president & CEO, Lactalis (Parmalat) Canada Crisis… Read More

Longo's relaunches fundraiser to address food insecurity

Longo's Brothers Fruit Market is addressing food insecurity with the relaunch of its bi-annual fundraiser "Neighbour in Need" program. The grocer established the program in 2009 and it encourages shoppers to purchase pre-assembled bags of essential items that are then donated to local non-profits and food banks, such as Second Harvest and Churches on-the-Hill Foodbank. Customers are encouraged to donate a $5.99 or $11.99 bag at the checkout at any of the 37 Longo’s locations. They also have the… Read More

COVID UPDATE #16: New data shows pandemic raising costs for food manufacturers

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS COVID-19 raising costs and lowering productivity for food manufacturers: New data Walmart pilots a pricier two hour delivery service Longo's relaunches fundraiser to address food insecurity Pandemic delivers massive surge in… Read More

Kraft Heinz Canada launches 'Project Pantry' as part of relief efforts

Kraft Heinz Canada has launched Kraft Heinz Project Pantry, a new initiative to support Food Banks Canada, which will donate one million meals and Personal Protective Equipment (PPE) for those working on the frontlines of Canadian food banks. “Kraft Heinz is proud to be a fixture in pantries across Canada, and we believe it is our responsibility to help ensure Canadians are supported with the food they need during COVID-19,” says Bruno Keller, president, Kraft Heinz Canada. “We’re with you,… Read More

Victory's Kitchen, partners cook up support for frontline workers

Victory's Kitchen, a custom manufacturer of frozen and fresh kettle-cooked foods, has donated tractor-trailer loads of fresh food to food banks and hospitals in Canada and in the U.S. to help support people in need and frontline healthcare workers. Allan Kliger, president of Victory's Kitchen, says he and his team simply want to give back to people in need. "It's part of being charitable at time when people really need it." Kliger says his initiatives began when he learned that food shelters… Read More

Goodfood gains on heels of online grocery demand, opens Toronto fulfillment centre

Goodfood Market Corp. is benefitting from the significant uptick in online grocery orders spurred on by the pandemic and has set up its first fulfillment centre in the Greater Toronto Area. The 42,000 sq ft facility is scheduled to begin operations at the end of May. he company is still on track to build a larger fulfillment center in Toronto for 2021, according to Goodfood President and COO Neil Cuggy. "The demand for online grocery delivered directly to customers' doors has seen a strong… Read More

AI app uncovers retail lineup 'sweet spots' across Canada

A new app that was first designed to gauge real-time wait times at the liquor stores in Ontario is now available for grocery stores, pharmacies and medical clinics. Andie.work lets users knows wait times for lineups at grocery stores, for grocery delivery and curb-side pick-up. Andie uniquely offers this information from coast-to-coast across Canada and it is updated in real-time, with no information black outs. Andie has processed and provided 4,291 real-time waiting time predictions since… Read More

Upper Crust steps up to support vulnerable Canadians

Upper Crust is donating thousands of baked goods to frontline community workers and $100,000 to Humber Riber Hospital as part of a its effort to support health and food safety security during the pandemic. “As a family company, caring for our community is integral to who we are. This is true at the best of times and even more so during times of shared difficulty,” said Carmela Serebryany, president of Upper Crust. “Each of us believes strongly in our responsibility to support and provide for… Read More

Mars provides $730,000+ in relief efforts in Canada

Mars' commitments by its Canadian businesses. Image from Jeremy Daveau, general manager of Mars Wrigley Confectionary Mars is supporting pandemic relief efforts in Canada and to date has donated more than $730,000 with funds going to local and national partners such as Food Banks of Canada, William Osler Health System and Caledon Community Services. The efforts are part of the company's ongoing response to the global pandemic, including a $20 million in cash and in-kind donation to support… Read More

Dairy Farmers of Ontario increases donations of milk

Dairy Farmers of Ontario is making an additional donation of $100,000 and up to 200,000 litres of incremental milk to Feed Ontario, formerly the Ontario Association of Food Banks. This is in addition to the more than one million litres donated to food banks annually with the association's partners at the Ontario Dairy Council (ODC) and the Ontario Milk Transport Association (OMTA). These incremental donations, along with the longstanding annual donations will help support over 500,000 people… Read More

CRISIS LEADERSHIP: In Their Own Words – Eric Breissinger, P&G Canada

Extraordinary times call for extraordinary measures; food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. They’ve modified their manufacturing process and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business’ readers. Eric Breissinger, president, P&G Canada Crisis leadership initiatives Since the beginning of the COVID-19 pandemic, P&G has set three very… Read More

POINT OF VIEW: Jeff Doucette, Field Agent Canada: Gauging pandemic consumer shopping behaviour

Field Agent Canada has been conducting regular surveys with Canadians to gauge consumer shopping behaviour and sentiments during the COVID-19 crisis. Grocery Business asked Jeff Doucette, general manager, to share his insights on the recent research results. Based on your research, how are consumers responding more than a month into the crisis? Are they still stocking up or are they feeling more confident about the strength of the food supply? When asked about how confident they were about the… Read More

Kellogg Canada creates 'Better Days' to provide hunger relief

Kellogg Canada is supporting hunger relief efforts across the country with its "Better Days" program in response to COVID-19. To date, the company has donated more than $800,000 in food and funds to charitable partners Food Banks of Canada and Breakfast Club of Canada. Globally, Kellogg Company and its charitable funds have donated more than $10 million. "We are dedicated to supporting the efforts of Breakfast Club of Canada and Food Banks Canada, our longstanding partners for more than 10… Read More

COVID-19 raising costs and lowering productivity for food manufacturers: New data

COVID-19 is having a significant impact on food and consumer goods manufacturers according to the latest survey by Food & Consumer Products of Canada (FCPC). Manufacturers report that costs have increased significantly, productivity has declined and there is increasing concern about shortages of raw materials and personal protective equipment needed to keep producing essential goods. The results are the association’s second survey of FCPC members’ business impacts and responses related to the… Read More

Empire Company's Michael Medline addresses Nova Scotia tragedy, pandemic 'new normal'

Michael Medline, president & CEO, Empire Company Limited Image: Stacey Newman Michael Medline, president and CEO of Empire Company Limited, says the recent Nova Scotia shooting tragedy was a senseless act that had a big impact on Sobeys, which calls the province home. In a note to customers, he says that some friends and families of employees were impacted by it. "Our thoughts, hearts and prayers are with the families and friends of the victims and all Nova Scotians. Some of our teammates'… Read More

COVID-19 UPDATE # 15: Longo's increases pandemic measures

Grocery Business continues to bring you stories of grocers and food manufacturers navigating the challenges in this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS Longo’s increases pandemic measures: masks for customers, temperature checks for staff Fresh food rescue group launches new food waste diversion service amidst pandemic Grocery stores in Toronto scramble to quickly add online and… Read More

CRISIS LEADERSHIP: In Their Own Words – Angela Santiago, The Little Potato Company

Extraordinary times call for extraordinary measures; food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. They’ve modified their manufacturing process and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business’ readers. Angela Santiago, CEO and Co-Founder, The Little Potato Company Crisis leadership initiatives Creamer potatoes have emerged as pantry stocking… Read More

New campaign reminds Canadians that dairy farmers are 'Here for Canada'

Dairy Farmers of Canada (DFC) has launched a new marketing campaign which reassures consumers that despite the COVID-19 pandemic, dairy farmers are still 'Here for Canada,' producing high-quality Canadian agricultural food products. 'Here for Canada' reassures Canadians about the comprehensive safety protocols followed on Canadian dairy farms, and provides an uplifting look at how farmers are adapting to the circumstances to feed the nation and donating more than $5 million to food banks across… Read More

Fresh food rescue group launches new food waste diversion service amidst pandemic

Good Soup Project's meals ready to be delivered to people in need. Image: Food for Life Food rescue services are not new, but the recent pandemic has shed light on the integral role they play in supporting local communities via partnerships with grocery retailers and food banks. And the demand for food rescue has surged so much that it has resulted in a spin-off service, Good Soup Project that launched April 1. Graham Hill, executive director of food rescue organization Food for Life, is the… Read More

COVID-19 Update #14: How the pandemic could change the grocery landscape forever

As the crisis continues to unfold, Grocery Business brings you the stories of grocers and vendor partners navigating this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. NEWS New normal: How COVID-19 could change Canada’s grocery landscape forever Metro wants people to get through the pandemic together Longo’s reopens Weston Road location Saskatchewan Food Centre shfits gears to produce… Read More

Instacart unveils new shopper safety measures

Instacart has introduced additional safety measures for its shopper community including in-app shopper wellness checks, the expansion of its COVID-19 extended pay policies for all shoppers and bonuses for in-store teams. The company also announced today its plans to bring on an additional 250,000 full-service shoppers over the next two months to meet the continued consumer demand for grocery delivery and pickup in North America with the intention to return to one-hour and same-day delivery.… Read More

Danone Canada makes record product donation to Montreal food bank

Danone Canada has donated more than 408,000 dairy and plant-based products to food bank Moisson Montreal. The products represent Danone Canada’s largest-ever donation to Moisson Montreal, a charity it has supported for more than 10 years. The donation includes nutritious fresh dairy and plant-based food and beverages from several leading Danone brands, including Activia probiotic yogurt; OIKOS Greek yogurt; Silk plant-based beverages and yogurt-style products; Light & Free ultrafiltered yogurt;… Read More

Agriculture and Agri-Food Canada launches online employment portal

Agriculture and Agri-Food Canada (AAFC) has launched an online employment portal to provide links to resources for job seekers who are interested in working on farms, in distribution, food processing, and other related occupations. Resources will include national and regional employment websites, and information on skills and training. AAFC will be promoting this campaign on Facebook, LinkedIn, Twitter and Instagram. CPMA is inviting members to share the content on social media channels to help… Read More

Longo's reopens Weston Road location

Longo's has re-opened its Weston Road location following a temporary two-week closure after a store employee tested positive for COVID-19. Longo's says it conducted a deep cleaning and sanitization of the store and reviewed all safety measures. In a statement Longo's issued, it says that in addition to the safety measures already in place, the Weston Road location will introduce new protocols to promote continued safety and security at the store. The new measures include: Mandatory wellness… Read More

CRISIS LEADERSHIP: In Their Own Words - Nicholas Reichenbach, Flow Alkaline Spring Water

Extraordinary times call for extraordinary measures; food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. They’ve modified their manufacturing process and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business’ readers. Nicholas Reichenbach, founder and CEO of Flow Alkaline Spring Water Crisis leadership initiatives I see this more about meaningful, tactical… Read More

COVID-19 Update #13: Loblaw offers priority access in stores to healthcare workers

As the crisis continues to unfold, Grocery Business brings you the stories of grocers and vendor partners navigating this unique time in history. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at [email protected]. Loblaw offers “priority access” in stores to healthcare workers Grocery stores scrambling to keep up with online orders WATCH: Grocery program bringing Saskatchewan communities together during coronavirus pandemic Grocery clerk… Read More

Organika donates $30,000 worth of cookies to frontline workers

Organika has delivered 17,280 cookies worth approximately $30,000 to frontline workers in hospitals and the police department in Vancouver. Aaron and Jordan Chin of Organika say they wanted to give their community's healthcare practitioners and police officers some healthy fuel by providing them with their FAV collagen cookies. The cookies were delivered to hospitals in the Vancouver Coastal Health Services network, BC Women's Hospital & BC Children's Hospital and the Vancouver Police… Read More

No beef shortage amidst coronavirus: Prime Minister Justin Trudeau

The Canadian government is not expecting shortages of beef despite some coronavirus-related challenges for the meat packing industry, but prices may rise, says Prime Minister Justin Trudeau He also told a briefing on April 21 that "we have heard from Canadian beef producers and associations that the priority will be ensuring Canadian supply before they move to exporting." Canada, one of the world's biggest beef and pork exporters, has seen several meat plants idled or slowed as coronavirus… Read More

Food-X developing e-grocery management system to strengthen food security

Food-X Technologies is developing an e-grocery management system for the B.C. government and provincial health authorities to help support food security for Canadians and frontline workers during the COVID-19 pandemic. Food-X has received funding from the Digital Technology Supercluster to lead a collaboration of prominent companies, including Spud, Adaptech, 1QBit, ETG and Microsoft to develop the system. “In this unprecedented challenge to our communities, we are pleased to be collaborating… Read More

Dare Foods supports local food banks in Canada

Dare Foods Limited has donated 100,000 boxes of Bear Paws Cookies to Food Banks of Canada. The donation is part of a commitment to support communities in these difficult times. "As a family-owned Canadian company, it's important to us that we support our local communities," says Peter Luik, president of Dare Foods. "At Dare, we recognize how fortunate we are and we understand it's a tough time for a lot of Canadians and we want to offer our support." As COVID-19 continues to take a toll, Dare… Read More

Loblaw gives priority access in stores to healthcare workers

Loblaw Companies Limited says it plans to provide "priority access" for all healthcare workers in most of its locations. Galen Weston, executive chairman of Loblaw Companies Limited says the company wanted to offer a service in appreciation of healthcare workers, similar to what it has done with its dedicated seniors' hours in its stores. "We're now providing priority access for healthcare workers in almost all of our locations throughout the day. By showing their healthcare ID, these essential… Read More

CRISIS LEADERSHIP: In Their Own Words – Dino Bianco, CEO, Kruger Products L.P.

Extraordinary times call for extraordinary measures; food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. They’ve modified their manufacturing process and their supply chains to address unprecedented demand. “In Your Own Words” brings the behind-the-scenes stories to Grocery Business’ readers. Dino Bianco, Chief Executive Officer, Kruger Products L.P. Crisis leadership initiatives I want to first say how grateful we are to be… Read More

Sysco Canada launches online bulk grocery shopping, pickup

Foodservice company Sysco Canada, has launched an online platform that allows consumers to purchase "restaurant-quality grocery items" called [email protected]. Customers can choose from a variety of bulk grocery products including custom cut meats, poultry, fresh produce, freezer and pantry staples, household supplies and more. Shoppers simply place an order online, choose a pick-up time, and upon arrival, grocery orders will be placed directly into shoppers' trunks. "With [email protected], consumers can… Read More

COVID-19 Update #12: Some Longo's stores begin screening shoppers

Grocery Business has been covering how the industry has been managing the COVID-19 crisis. In the of course six weeks, grocery retailers and suppliers have ramped up measures to safeguard employees and shoppers. As the crisis continues to unfold, grocers and vendor partners are implementing further measures to protect grocery frontline workers, customers and the food supply chain in Canada. Share your stories with the Grocery Business community. Contact editorial director Mary Scianna at… Read More

Crisis Leadership: In Their Own Words - Darrell Jones, president, Save-On-Foods

Extraordinary times call for extraordinary measures; grocery retailers and food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. Grocers have modified their in-store practices and suppliers have changed manufacturing processes and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business' readers. Darrell Jones, president, Save-On-Foods Crisis leadership… Read More

Commentary: Meat of the matter

By Dr. Sylvain Charlebois, Professor/Senior Director, Agri-Food Analytics Lab, Dalhousie University As COVID-19 ravages communities across North America, many analysts believe that meatpacking plants, where employees work physically close to each other, are the next ground zero for the spread of COVID-19. We are likely in the worst of it right now. Over a dozen plants have had to close, over the last two weeks, with at least 5 in Canada. By now, the “Big Three” of meat processing in Canada have… Read More

Employee grassroots idea spurs Fortinos’ launch of campaign to support local communities

By Mary Scianna When an employee at an Oakville, Ont., Fortinos store saw the difficulties some people were having during Easter accessing food, she came up with an idea to support them. Within two weeks, Fortinos launched the “Put a heart in your cart” campaign to raise funds for food banks and support people in need. The campaign is now live across all of Fortinos’ 23 stores in Ontario. Donating to communities is not new to Fortinos, says Peter Weicker, vice president of marketing and… Read More

Metro, Loblaw extend bonus program for employees working during pandemic

Metro and Lobalw are extending bonus pay programs for employees working throught the pandemic. Metro announced on April 18 it would extend its $2/hour extra pay to employees of its food stores and distribution centres until May 30, 2020. The measure applies to approximately 50,000 people. “The particular circumstances that led us to make this decision have not changed and we are therefore maintaining this temporary measure," says Eric La Flèche, president and CEO. "Our teams continue to do a… Read More

Mondelez Canada donates $650,000+ in snacks to Montreal food bank

Mondelez Canada is donating more than $650,000 worth of food to Moisson Montreal as part of its $1 million worth of cash and in-kind donations to support community partners during the COVID-19 pandemic. "As one of Canada's largest food manufacturers we have an important role to play in helping those in our local communities who are hit hardest by COVID-19. As a Montreal resident I am proud that we can support our local food bank to help provide food security, and bring a little joy to the… Read More

COVID UPDATE # 11: Loblaw supports employee on COVID-19 military mission

Grocery Business has been covering how the industry has been managing the COVID-19 crisis. In the course of the past month, grocery retailers and suppliers have ramped up measures to safeguard employees and consumers. As the crisis continues to unfold, we bring you more developing stores on how grocers and suppliers are continuing to protect grocery frontline workers, customers and the Canadian food supply chain. Share your stories with the Grocery Business community. Contact editorial director… Read More

Turkey farmers, processors to donate funds, food to vulnerable communities

Canada's turkey farmers ad processes have launched "The Wishbone Project" as a way to give back and help vulnerable people through funds and food. As its first initiative, The Wishbone Project will donate $50,000 to Kids Help Phone to ensure young people can reach out for help during the COVID-19 Pandemic. With social distancing and school closures across the country, young people have less access to counsellors and resources than ever. For many, Kids Help Phone is the only place they can turn… Read More

Ontario chicken farmers: Delivering 'chicken as usual' for consumers and food banks

The Chicken Farmers of Ontario want Canadians to know that it's focused on "chicken as usual" and is committed to producing safe, healthy, high quality Ontario-grown chicken. "We understand that many comforting behaviours and routines, particularly surrounding food, have changed for Ontarians in recent weeks. One thing that has not changed is the commitment of Ontario's chicken farmers, who remain hard at work to ensure chicken production continues across the province," says Ed Benjamins, a… Read More

Kraft Peanut Butter launches 'Stick Together for Small Businesses' campaign

Kraft Peanut Butter has launched a campaign to support small businesses that can't afford to advertise. Kraft Heinz Canada said it decided Canadians didn't need peanut butter ads right now but instead need to help their communities, so Kraft Peanut Butter has elmiiated its orignial ad campaign and launched "Stick Together for Small Businesses" to support independent bricks and mortar food businesses across Canada by providing free content and paid amplification promoting their delivery and… Read More

SkipTheDishes commits $15 M+ to support Canadians

SkipTheDishes has commited more than $15 million to support Canadians in need and local restaurants onn its network. The delivery app is giving an estimated $10 million back to communities and restaurant partners. It is also launching a $1 million partnership with Food Banks of Canada. At the start of the crisis, SkipTheDishes launched a 30-day support package for restaurants on its network that has since directed more than $5 million back to its partners across the country. It is now extending… Read More

CRISIS LEADERSHIP: In Their Own Words – Jeff Hamilton, president and CEO, Nestlé Canada

Extraordinary times call for extraordinary measures; food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. They’ve modified their manufacturing process and their supply chains to address unprecedented demand. “In Their Own Words” brings the behind-the-scenes stories to Grocery Business’ readers. Jeff Hamilton, president and CEO, Nestlé Canada Crisis leadership initiatives At Nestlé Canada, we put people at the centre of everything we do… Read More

Loblaw supports employee on COVID-19 military mission

From left: Corporal Peter Elmenhoff CD, Corporal William Right CD, Galen Weston, executive chairman of Loblaw Companies Limited, and Captain Furqan Azam CD, retired. Loblaw received the Canadian Forces Liaison Council Certificate of Recognition in 2015 for the company's contribution to Canada's Reserve Force and for assisting reservist-employees in maintaining their commitments to the Canadian Armed Forces. by Mary Scianna William Right, associate merchant at Loblaw Companies Limited, is taking… Read More

COVID-19: Executive Point of View with industry veteran, Mary Dalimonte

Grocery Business speaks with Mary Dalimonte, a 40-year veteran of the grocery retail industry who retired in 2018 as senior vice president of merchandising and commercial programs at Sobeys Inc. She is a Golden Pencil Award recipient and currently serves on the boards of Giant Tiger, the Italian Chamber of Commerce and Grocery Business Magazine. She shares her insights into how the grocery industry is addressing the challenges of the COVID-19 crisis. Can you share your thoughts on the current… Read More

COVID-19 UPDATE # 10: For Metro employees, the medium is the message

Grocery Business has been covering how the industry has been managing the COVID-19 crisis. In the course of the past month, grocery retailers have ramped up measures to safeguard employees and shoppers. As the crisis continues to unfold, the shift in the focus of initiatives towards how the industry is supporting vulnerable communities across the country continues, and grocers begin to explore further measures to safeguard grocery frontline workers and customers. Share your stories with the… Read More

Maple Leaf Foods launches $2 M campaign to support emergency food relief

Maple Leaf Foods and the Maple Leaf Centre for Action on Food Security have launched a $2 million campaign to support emergency food relief efforts across Canada. "The COVID-19 pandemic has critically heightened the ongoing issue of food insecurity in Canada, which already affects over 4.4 million people including one in six children," said Lynda Kuhn, chair of the Maple Leaf Centre for Action on Food Security. "As a result, organizations which focus on social inclusion and sustainable… Read More

Canadian government earmarks $20 M to safeguard food supply

The federal government is providing $20 million to the Canadian Food Inspection Agency (CFIA) to support critical food inspection. As part of CFIA's measures to secure food safety, it is also looking at ways to introduce flexibility where possible, including making packaged food intended for use by restaurants and hotels more easily available for sale at grocery stores and retail outlets. This investment will allow the CFIA to hire, train and equip additional staff (including recently retired… Read More

Metro staff t-shirts serve as reminder to stay safe during pandemic

by Mary Scianna In recent weeks, Metro Inc., like its competitors across the country, has been ramping up measures to ensure workers and customers stay safe during the COVID-19 pandemic. Among its many measures, Metro Inc. has distributed t-shirts to staff at all of its stores in Ontario and Quebec with a friendly reminder to customers to maintain social distancing when communicating with staff. . Eric La Flèche, president and CEO, notes in a message that the company continues “to implement new… Read More

Giant Tiger launches livestream concert series to support food banks

Giant Tiger Ltd. has launched #ThankYou Sessions livestream concert series in support of Food Banks Canada. he weekly musical performances, featuring Anthem Records recording artists, will stream live every Wednesday at 8pm ET from April 15-May 27, 2020 on Giant Tiger's official Facebook page. The first artist announced as part of the series is rising Canadian country star, Eric Ethridge, who is set to perform his hits, premiere unreleased songs from his new EP 'Forever With You' and chat with… Read More

Feds to provide $50 M in assistance for temp foreign worker program

The Federal goverment has announced $50 million in funding to provide financial assistance for farmers and processors as their newly-arrived foreign workers comply with the mandatory 14-day self-isolation period during the COVID-19 pandemic. The financial program provides $1,500 per worker and will be available as long as the Government’s isolation procedures are in force. Government officials will be monitoring to ensure these funds are used in their intended manner and violators will be dealt… Read More

Loblaw Companies Limited's Galen Weston: What to expect with evolving safety measures in stores

COVID UPDATE #9: Walmart CEO says 'We are entering the hair colour' phase of panic buying'

Since March, Grocery Business has been covering how the industry has been managing the COVID-19 crisis. In the course of the past month, grocery retailers have ramped up measures to safeguard employees and shoppers. As the crisis continues to unfold, we are beginning to see a shift in the nature of stories and initiatives with the focus moving more to how the industry is supporting vulnerable communities across the country and how food service and restaurants in some communities are… Read More

Saying "thanks" to frontline healthcare workers

Rob Rathke has found a unique way to say "thank you" to frontline healthcare workers: delivering gift bags with products donated from CPG companies and suppliers. Rob Rathke, manager of sales and marketing for TC Transcontinental, has donated hundreds of gift bags and is encouraging the grocery and supplier community to donate to deliver more gift bags. During his spare time, to date he has personally delivered 250 gift bags to healthcare workers across the Greater Toronto Area. The gift bags… Read More

McCain Foods donates 20 million pounds of potatoes to combat food insecurity

McCain Foods is makig a donation of up to 20 million pounds of potato products to support Food Banks of Canada, Second Harvest and other local food security organizations across the country. The commitment represents 60-million servings of potatoes that will be provided to Canadian communities struggling with food insecurity. The donation will help provide access to additional food sources to those in need. Food banks across Canada are encouraged to reach out to their provincial food banks… Read More

Mondelez Canada donates $1 M + to community organizations, frontline healthcare workers

Mondelez Canada is donating more than $1 million worth of financial and in-kind support to frontline health care workers and community partners working on emergency relief and critical food stability efforts in Canada during the COVID-19 pandemic. The support includes donatins for Food Banks of Canada, Moisson Montreal, Second Harvest, The Good Shepherd and Boys and Girls Clubs of Canada. And during the Easter weekend, Mondelez Canada donated more than 4,000 Easter treats to frontline… Read More

CRISIS LEADERSHIP: In Their Own Words - Peter Neal, Neal Brothers

Extraordinary times call for extraordinary measures; food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. They’ve modified their manufacturing process and their supply chains to address unprecedented demand. In this special periodic feature, we bring these behind-the-scenes stories to Grocery Business’ readers. Peter Neal, co-founder, Neal Brothers All of us at Neal Brothers have been very impressed with the way in which our retail… Read More

Nestlé Canada provides $2 M+ in food donations to Food Banks of Canada

Nestlé Canada is providing more than $2 million in food donations to Food Banks of Canada to help feed families. and communities impacted by COVID-19. "These are extraordinary times and now, more than ever, our communities need our support. It is extremely important to us at Nestlé Canada that we do everything we can to help those in need and we are pleased to support our long-time charitable partners, through both financial means and product donations," said Jeff Hamilton, president and CEO of… Read More

Retail Council issues statement to clarify Easter holiday store closures

The Retail Council of Canada has issued a statement to clarify information on holiday closures. Retail Council of Canada wishes to clear up any confusion around grocery and pharmacy store hours of operation for the upcoming holiday weekend. Hours of operation for statutory holidays have not changed in Ontario and so it is business as usual. Pharmacies are currently allowed to operate during a statutory holiday. Grocery stores may continue to operate, if they so choose, in those municipalities… Read More

PepsiCo Canada supports Canadians affected by COVID-19

Cara Keating, president of PepsiCo Foods Canada "I'm so proud of our 85-year history in Canadian communities and humbled to be able to support our employees and neighbours in this time of crisis." Corporate message regarding PepsiCo Canada (PepsiCo Foods and PepsiCo Beverages) As COVID-19 reduces access to food and other essential goods for Canadians, PepsiCo Canada and the company’s philanthropic arm, The PepsiCo Foundation, have undertaken a number of initiatives to support Canadian… Read More

Message from SPAR Canada

Advertorial Message A message from David Rieger, vice president of business development for SPAR Canada - Retail Merchandising Unprecedented times.... We have all said these two words more in the last few weeks than ever before. Retail has never been more challenged than it is right now. As a supplier to the trade, we at SPAR Canada Retail Merchandising are in a unique position. We want to make both retailers and brands aware that we are here for them. We have people still working - plenty of… Read More

Kruger Products rolls out national give-back program for frontline healthcare workers, Canadians in need

Kruger Products is supporting frontline healthcare workers and Canadians in need through the launch of a national program #RollingItForward. The company delivered its first in a series of care packages of Kruger tissue products to frontline healthcare workers at several hospitals across Montreal on April 6. Over the next few weeks Kruger will do the same for frontline healthcare workers at hospitals in Vancouver, Toronto and Montreal. Susan Irving, chief marketing officer for Kruger Products,… Read More

New grocery delivery businesses emerge to address unprecedented demand

In the course of several weeks, several new grocery delivery businesses competing with the likes of Instacart and Inabuggy have emerged to address the unprecedented demand for food during the COVID-19 pandemic. In Toronto, two new grocery deliveries firms launched in March: Food to You and Easypeasy Grocery Delivery. Food to You delivers groceries to customers across the GTA. Founders Urjit Dave and Vinu Lankaputhra told blogTo.com that they wanted to provide an inexpensive option for people.… Read More

Instacart's new features aim to meet demand for online grocery delivery

Instacart has introduced two new product features to its online delivery platform to help speed up service and unlock more delivery windows to meet the surging demand for online grocery delivery. “Fast & Flexible” and “Order Ahead” increase delivery availability for customers across North America and provide more choice and convenience for customers who are moving their weekly grocery shop online. Instacart Fast and Flexible delivery option These new product features come as part of Instacart's… Read More

Maple Leaf Foods suspends operations at Ontario poultry plant amid COVID-19 cases

Maple Leaf Foods is suspending operations at its poultry plant in Brampton, Ont. “out of an abundance of caution” says Michael McCain, president and CEO after three employees at the facility tested positive for the COVID-19 virus. "As a major food company in an essential industry, Maple Leaf Foods is doing everything possible to protect the health of our 13,000 team members while producing the food our customers in North America and Asia need now more than ever.” McCain says the company has… Read More

The Grocery Foundation's Shaun McKenna: Feeding hungry children during COVID-19

With Covid-19 and schools being closed, many children who depend on school nutrition programs require assistance now. The Grocery Foundation and many of the companies who are part of our community are actively joining in efforts to help student nutrition programs directly, many through donations and company-led efforts all with a focus on helping get healthy foods to the children who need it now. This includes lending our resources and networks to help in a time of great need. Announcements… Read More

Memo from Walmart Canada's president & CEO Horacio Barbeito

I want to update you on Walmart Canada’s continued effort to keep our associates and customers safe and healthy during these unprecedented times.It continues to be a privilege and a tremendous responsibility to be providing an essential service for our communities. Our stores look different today. We’ve made changes quickly to prioritize safety and to ensure customers can access the resources they need at the low prices they expect and deserve. For example, we have: Increased cleaning… Read More

COVID-19 Update #8: Grocers asked to stay open Easter weekend

In our regular coverage of the COVID-19 pandemic, Grocery Business shares the stories of how the industry is tackling the ongoing challenges of ensuring Canadians get food on their tables. If you are a grocery retailer or supplier to the industry, share your stories and your messages with the Grocery Business community. Contact editorial director Mary Scianna, [email protected]. Ontario premier Doug Ford wants grocery stores to stay open during Easter Newfoundland & Labrador: Stores… Read More

Message from Canadian Produce Marketing Association president Ron Lemaire

The last few weeks have truly been a rollercoaster, from peak sales driven by consumer hoarding to labour challenges due to necessary safety measures. Our efforts to “plank the curve” of the COVID-19 pandemic are drastically changing Canadians’ lifestyles and habits. Social distancing, working from home and self-isolation are influencing how Canadians are living day-in and day-out.Leading into this Easter weekend, the industry is at a loss for what to expect from consumers as they head to… Read More

The Coca-Cola Foundation donates to Boys and Girls Clubs emergency relief fund

The Coca-Cola Foundation has donated $750,000 US to an emergency relief fund that will support Boys and Girls Clubs across Canada. The donation is part of $13.5 million in grants awarded by the Foundation to five non-profit organizations that are working on the front lines of the U.S. and Canadian humanitarian response to the coronavirus pandemic. “We are all concerned about the growing impact of coronavirus, especially on our youth,” says Helen Smith Price, president, The Coca-Cola Foundation.… Read More

Organic Garage raises funds for vulnerable communities, urges customers to donate

Organic Garage raising funds for vulnerable communities with the support of its customers. To date, with help from its customers the organic grocery chain has donated more than $5,000 to Feed Ontario. Like other grocers, Organic Garage has implemented measures to ensure the safety of customers and staff and plans to launch curbside pickup next week (April 13), says Randee Glassman, director of marketing. Organic Garage will continue its efforts to raise funds to support vulnerable communities… Read More

Nature's Path: "More that can be done"

Message from Nature's Path With store fronts boarded up, supermarket shelves running empty of essential items, people being laid off, and charitable organizations facing unprecedented demand, the world has never seen a pandemic of this magnitude, impacting so many people. Many companies are rallying to provide much needed support. Nature's Path, North America's largest organic breakfast and snack food company, has implemented numerous donation initiatives and efforts and is asking other… Read More

Nature's Emporium offers free home delivery for seniors during COVID-19 physical distancing period

Nature’s Emporium is offering free home delivery for seniors 65 years and older to provide them with a safe way to get groceries. The free delivery service begins April 6. The company has partnered with Ecosparkle, an eco-friendly cleaning service, to roll-out this new program in response to the Ontario Chief Medical Officer of Health’s recommendation that all people over the age of 70 self-isolate given the elevated risk of "severe outcomes" should they contract COVID-19. “As an essential… Read More

Metro commits $1 M to help communities in need, encourages customers to donate

Metro is donating $500,000 to Feed Ontario and United Way with a pledge to match customer donations of up to $500,000 in support of its Together We Can toonie-fundraising campaign. Starting April 6 and running until April 30, Metro will appeal to the generosity of its Metro and Food Basics customers and invite them to donate a toonie at checkout in stores. “At Metro we are committed to do everything we can to support communities in need across Ontario during the COVID-19 pandemic. The idea of… Read More

COVID-19 Update: Metro commits $1 M to support communities in need, encourages customers to donate

In our periodic coverage of the COVID-19 pandemic, Grocery Business shares the stories of how the industry is tackling the ongoing challenges of ensuring Canadians get food on their tables. If you are a grocery retailer or supplier to the industry, share your stories and your messages with the Grocery Business community. Contact editorial director Mary Scianna, [email protected]. Metro commits $1 M to help communities in need, encourages customers to donate Federal government commits… Read More

Choices Properties REIT offers temporary rent deferral for tenants

Choices Properties Real Estate Investment Trust is assisting tenants confronting COVID-19-based challenges. With many of the Trust's tenants being negatively impacted by the pandemic, the Trust is prepared to assist qualifying small businesses and independent tenants who have requested rent relief, on a case by case basis, with a temporary rent deferral for 60 days. "We understand and acknowledge the extraordinary financial pressures on parts of our tenant base, especially on independent and… Read More

President's Choice Children's Charity provides $10 M for vulnerable kids

President's Choice Children's Charity, established and funded in part by Loblaw Companies Limited, has taken immediate steps to get food to Canada's most vulnerable children, as in-school and after-school nutrition programs have closed nationwide due to COVID-19. The charity, Canada's largest charitable funder of in-school nutrition programs, is immediately releasing $10 million in grants to program partners nationwide to drive new approaches to giving children safe access to food. This… Read More

Loblaw Companies donates $5 M in gift cards for vulnerable Canadians

Loblaw Companies Limited is providinng $5 million in gift cards to certain food banks and community charities to help support Canada's most vulnerable people. It is providing the gift cards to Food Banks of Canada, Second Harvest, Community Food Centres Canada and other organizations. "Usually our donations quickly become a hot meal at a community food centre or a care package at a neighbourhood drop-in. With physical distancing some of those options have disappeared," says Sarah Davis,… Read More

Federal government commits $100 M to address food insecurity

The Government of Canada has committed to a $100 million investment to improve access to food for Canadians facing food insecurity because of the impact of the COVID-19 pandemic. "Many Canadians rely on food banks and local food organizations to feed their families and find support in hard times. Now, with more Canadians turning to these supports, and donations and available volunteers decreasing, they need our help more than ever. Today, we are giving food agencies the support they need to… Read More

B.C. IGA stores: "A message to our customers"

Egg Farmers of Canada donates $25,000 to Food Banks of Canada

Egg Farmers of Canada is donating $25,000 to Food Banks Canada as the COVID-19 pandemic continues to have a deep impact on Canadians across the country. Amid this crisis, Food Banks Canada launched a special appeal for funds to ensure vulnerable Canadians continue to receive vital support and nutritious food during these unprecedented times. As longstanding supporters of food banks across the county and their mission to relieve hunger today and prevent it tomorrow, egg farmers responded to the… Read More

Unilever Canada donating $3 million of essential goods to food banks

As part of its global commitment to support the fight against the coronavirus pandemic, Unilever Canada will donate $3 million of essential goods to Canadians in need through food banks which are experiencing high demand due to economic uncertainty. Gary Wade, president of Unilever Canada, says the company is "committed to supporting Canadians directly affected by COVID-19 with the products they need to protect the wellbeing of themselves, their families and their communities. Our frontline… Read More

Longo's cancels charity golf event, continues charity support during COVID-19 crsis

Longo Brothers Fruit Markets has cancelled its popular charity golf event, the Fore Kids' Sake Charity Golf Tournment, because of the current COVID-19 crisis. This is the first time in its 31-year golf tournament history that the event has been cancelled. Despite not hosting the event, the company says it will continue to support charities through its Longo's Family Charitable Foundation with investments in the areas of. healthcare, mental health and child and youth leadershiip development… Read More

La Dee Da Gourmet supports children food charity in Halton, Hamilton

La Dee Da Gourmet Sauches is supporting feeding school children during the COVID-19 crisis through its #PayItForward challege. Mary Marino, co-owner and vice president, says the company wants to help support those need during this pandemic. "As a small business we are feeling the wrath of Covid and are trying, like many small companies, to keep our heads above water. We thank all our retailers out there still supporting us and keeping our sauces on their shelves and we hope that the more… Read More

Chens Enterprises donates ambulance to China and donating in Canada

Chens Enterprises Corporation has donated an ambulance to help support the fight against COVID-19. Jie Chen, president of the Chens, says the negative pressure ambulance specializes in the transportation of patients with infectious diseases. "We donated a negative pressure amublance to a hospital in China in February when the country was in a bad situation. We're also organizing a donation to SickKids or another Canadian organization too." Read More

COVID-19 UPDATE: Empire supports small suppliers during COVID-19 outbreak

Grocery Business’ ongoing coverage of the COVID-19 pandemic and the impact on the grocery retail sector. If you have a message you would like to share with Grocery Business’ community, please contact editorial director, Mary Scianna [email protected]. Empire Company supports small supplier partners during COVID-19 crisis Grocery store staff fed up with ‘social’ shoppers who flout pandemic rules Paying it forward: Staff at Nova Scotia grocery store use anonymous cash gift to help seniors… Read More

Mastercard enables higher contactless payments across Canada

Mastercard is increasing contactless payment limits across Canada as people look for safer ways to pay in the wake of the COVID-19 pandemic. The move follows similar announcements made by Mastercard recently to champion contactless limit raises around the world, as health officials recommend social distancing and a growing number of merchants encourage consumers to pay with contactless to minimize interaction. Mastercard is currently working with industry partners in Canada to make it easier to… Read More

Instacart to distribute free coronavirus safety kits after workers' strike

Instacart says it will distribute free health and safey kits to full service shoppers in the U.S. days after its workers went on strike to call attention to safey and wage concerns over the coronavirus crisis. Instacart will provide new shoppers health and safety kits, developed with multiple third-party manufacturers. The kits include a washable and reusable cloth face mask, hand sanitizer and a reusable forehead thermometer, it said. Warehouse, delivery and retail gig workers in the U.S. went… Read More

Save-On-Foods launches $1 M campaign to feed kids in need across Western Canada

Save-On-Foods has committed $500,000 toward its $1 million fundraising goal aimed at giving kids easier access to school meal supports during the COVID-19 pandemic. We know that kids need nutritious meals and we are absolutely committed to helping these organizations continue their critical mission despite school closures. The work our community partners do to feed young Canadians is so important,” says Save-On-Foods president Darrell Jones. “We are grateful to Breakfast Club of Canada and our… Read More

Loblaw Companies Limited's Galen Weston: "Overall health and our efforts to help"

Empire Company supports small supplier partners during COVID-19 crisis

Empire Company Limited has announced it will support small supplier partners across Canada by shortening its usual payment terms and automatically pay all of its small suppliers within 14 days without exception. In a public statement, Empire Company said "during this unprecedented time in the world, we know it's more important than ever to support our smaller supplier partners. These businesses have always been there for us, providing the goods and services we need to help us put food on… Read More

International perspective: Grocery retail in France amidst the COVID-19 crisis

While grocery retailers in Canada continue to grapple with daily challenges amidst the COVID-19 pandemic, their European counterparts are also struggling and an online Reuters press story about grocery retailers in France sheds light on such challenges. While supermarket workers everywhere face similar fears about the spread of COVID-19, in France they have the right in law to walk off the job, on full pay, if they don’t feel safe. And managers are finding it hard to keep their shelves filled… Read More

COVID-19 Update: April 1, 2020

Grocery Business continues to monitor developing stories impacting the industry. The response to the current crisis by grocers and the entire food supply chain has been nothing short of remarkable. Amidst the rapid succession of challenges that have arisen in the past weeks, the industry has stepped up to the plate with ingenious ideas to ensure Canadians can continue to feed their families. Contact editorial director Mary Scianna at [email protected] to share your messages with Grocery… Read More

United Fresh 2020 drops in-person event, creates virtual platform

As a result of the ongoing COVID-19 crisis, United Fresh 2020 will move from an in-person event in San Diego, CA, in June to a new virtual platform, United Fresh LIVE!, a new, free virtual event. United Fresh 2020 LIVE! will debut the week of June 15, 2020 and will feature live keynote presentations, roundtable discussion groups, networking interaction among different communities, and a robust expo floor where exhibitors and attendees can share information, view videos and other content, chat… Read More

CRISIS LEADERSHIP: In Their Own Words - Peter Hall of Kraft Heinz

Extraordinary times call for extraordinary measures; food manufacturers have implemented such measures to ensure that Canadians continue to have access to safe food. They’ve modified their manufacturing processes and their supply chains to address unprecedented demand. In this special periodic feature, we bring these behind-the-scenes stories to Grocery Business’ readers. Peter Hall, vice president of retail sales and head of foodservice for Kraft Heinz Canada Kraft Heinz initiatives in Canada… Read More

Metro makes 2nd donation of $1 M, invites customers to convert points to donations

Metro has announced it is donating an additional $ 1 million donation to Banques Alimentaires du Québec and to the Centraide emergency fund, after having announced a donation of $500,000 to Banques Alimentaires du Québec and Feed on March 25 Ontario, as well as $ 500,000 to the United Way / Centraide emergency fund. It's also calling on customers who are members of the metro ad moi program to convert their points into a donation, if they can and want, to these two organizations. Metro says it… Read More

Maple Leaf Foods' Michael McCain: "Doing our part during the COVID-19 pandemic"

Michael McCain, CEO of Maple Leaf Foods opens up about what it’s like representing one of Canada’s largest food companies during the COVID-19 pandemic and the role the company plays delivering a safe supply of nutritious food.Michael McCain, CEO of Maple Leaf Foods opens up about what it’s like representing one of Canada’s largest food companies during the COVID-19 pandemic and the role the company plays delivering a safe supply of nutritious food. Read More

COVID-19 Update: March 30, 2020

Grocery Business continues to monitor developing stories impacting the industry. The response to the current crisis by grocers and the entire food supply chain has been nothing short of remarkable. Amidst the rapid succession of challenges that have arisen in the past weeks, the industry has stepped up to the plate with ingenious ideas to ensure Canadians can continue to feed their families. Grocery Business is here to help and share your messages with our community. Contact editorial director… Read More

Retail Council of Canada condemns price gouging

The Retail Council of Canada has issued a message on behalf of its retail members that it denouncies unacceptable price gouging during the COVID-19 pandemic. "As retailers, we have a direct relationship with our customers. Price gouging on essential products during times of crisis is a violation of that relationship" says Diane J. Brisebois, president and CEO of the Retail Council of Canada. "As all levels of government work to protect the health of every person, we pledge to continue to… Read More

Kimberly-Clark Canada partners with United Way, asks Canadians to join #ShareASquare Canada

Kimberly-Clark Canada is partnering with United Way Centraide Canada and encouraging Canadians to join the social media initiative #ShareASquareCanada to help support Canada's vulnerable population. Kimberly-Clark Canada is committed to donating $100,000 to United Way Centraide Canada's national fund to help the most vulnerable populations receive critical community services and support during this global crisis. Additionally, 100,000 rolls of Cottonelle and 10,000 Kleenex facial tissue boxes… Read More

Giant Tiger Stores Ltd. president, COO Paul Wood: "We are all in this together"

"As the COVID-19 situation continues to evolve, I wanted to provide an update on the on-going efforts Giant Tiger is making to support customers and employees. The last few weeks have been difficult with many unknowns, but one thing that has been a constant source of inspiration is how our employees continue to rally around our customers, communities and each other. This has inspired us to dedicate our social media pages to bringing Canadians together to share words of thanks and encouragement… Read More

Visa, Mastercard plan to freeze swipe fees blow to Canadian merchants: Globe & Mail

Photo by Lotus Head from FreeImages Visa and Mastercard are planning a worldwide freeze of swipe fees paid by retailers in response to the coronavirus crisis, but a Globe and Mail story says that "three people familiar with the matter say those moves could delay some promised rate reductions for hard-hit merchands and small businesses in Canada. The Globe and Mail story cites Dan Kelly, president and CEO of the Canadian Federataion of Independent Businesses (CFIB) and an unnamed source noting… Read More

Sobeys' Michael Medline: "Thank you"

These are extremely challenging and difficult days. All of us are affected in one way or another by this terrible situation. Our thoughts are constantly with those who are struggling most and the brave and committed Canadians who are selflessly caring for others in hospitals across the country. These past few weeks have tested our resolve. Yet, during these unprecedented times, we have also seen so many positive examples of the strength of the Canadian spirit – kind, generous and determined.… Read More

Canadian Produce Marketing Association: Temp foreign worker update during pandemic

The Canadian Produce Marketing Association (CPMA) has confirmed that the travel restriction exemptions for foreign workers that were announced are now in place. Workers who are exempt can now travel to Canada, including seasonal agricultural workers and all other temporary foreign workers vital to Canada’s agriculture industry.If ravelling by air, workers need to pass a health check before they will be allowed to board their flight. Anyone who shows symptoms of COVID-19 will not be allowed to… Read More

Save-On-Foods partners with Girl Guides to sell cookies across Western Canada

Save-On-Foods is sending boxes of Girl Guides of Canada’s famous chocolate and vanilla sandwich cookies to all 175 of its Save-On-Foods and Urban Fare locations to sell the cookies on behalf of Girl Guides amid the COVID-19 pandemic. “Save-On-Foods has a long history of supporting our communities, and we wanted to help Girl Guides with this fantastic tradition,” says Save-On-Foods president Darrell Jones. “For many people, these cookies mark the start of spring, and we are happy to give our… Read More

Rabba Fine Foods donates 2,000 bottles of sanitizer to Children's Aid

Rabba Fine Foods, as part of its Rabba Roots community outreach efforts, has donated 2,000 bottles of hand sanitizer to Peel Children’s Aid in Ontario. “Peel CAS works with the community to keep children and youth safe, and to support families when they need us the most,” said Rav Bains, CEO of Peel CAS. “In these challenging times, we are indeed fortunate to have the generous support of community-minded organizations like Rabba Fine Foods. We sincerely thank Rabba for its donation of hand… Read More

Galen Weston: "Some ways we can help each other"

Conagra Brands: Cash bonuses to employees in Canada, U.S., Mexico

Conagra Brands plans to provide cash bonuses to employees at the company's production and distribution facilities in Canada, U.S. and Mexico. At the company's more than 50 facilities, full-time employees in the U.S. will receive $500 and part-time employees will receive $250, with similar amounts provided to employees in Canada and Mexico. This bonus is in recognition of these team members' relentless efforts to make and deliver much-needed Conagra Brands food to millions of consumers during… Read More

Longo's employees test positive for COVID-19, grocer ups protective measures

Longo Brothers Fruit Markets has announced two employees at one of its stores have tested positive for COVID-19. They are the first confirmed cases in one of the grocer's store. The employees, including a Grocery Gateway driver, work at the company's Weston Road location in Woodbridge, Ont. And on Sunday, a third employee at a Guelph, Ont. store also tested positive. In a message to customers, president Anthony Longo says Longo's is "taking immediate actions in the best interests of our team… Read More

Ontario adopts temporary measures: authorized grocery stores to begin selling alcohol at 7:00 a.m.

The Alcohol and Gaming Commission of Ontario (AGCO) is announcing a number of temporary measures to support Ontarians and businesses that have been significantly impacted by the spread of COVID-19, including temporarily allowing authorized grocery stores and liquor manufacturer retail stores to begin selling alcohol as of 7:00 am in order to support early shopping programs for vulnerable people and to provide greater flexibility to retail stores. The temporary extension of hours also provides… Read More

COVID-19 Update: March 27, 2020

As the COVID-19 crisis continues to unfold, Grocery Business is following developing stories to keep industry informed about changes impacting our sector. We are monitoring developments and will share them in special enews briefs. The Grocery Business team is here to help and do what we do best: support and inform the grocery industry on issues that matter to you and your business. If you have information you would like to share with the industry, please contact editorial director Mary Scianna… Read More

Saputo: Takeover opportunities will emerge amid crisis

Saputo Inc. is eyeing takeover opportunities it feels may arise amid the current market conditions as it sees demand shift away from restaurants and other food service to retailers such as supermarkets. "We're really seeing a shift, moving away from food service more into retail," said CEO Lino Saputo Thursday during a call with analysts to provide an update on the company's operations through the novel coronavirus outbreak. "Our retail plants are running hard," he said. In a Canadian Press… Read More

Federated Co-operatives recognizes warehouse teams with appreciation pay

Federated Co-operatives Limited has implemented an "Appreciation Pay Program" that increases hourly wages by $2 per hour for eml This includes employees at warehouse distribution centres in Winnipeg, Saskatoon, Edmonton and Calgary. Each day they supply food, pharamacy, home and building supplies and general merchandise to more than 600 Western Canadian communities where co-ops serve. “Our distribution centres and our team members are critical to supplying co-ops and all the Western Canadian… Read More

Instacart plans to bring on 30,000 new shoppers in Canada

Instacart plans to bring on 30,000 Canadian full-time shoppers as part of the company's overall commitment to bring on an additional 300,000 shoppers across North America over the next three months. Instacart said in a statement sent to Grocery Business that it is "investing more deeply in growing our shopper community in Canada to better serve customers as demand for grocery delivery and pickup continues to grow." In the last few weeks, Instacart says it has seen "unprecedented customer… Read More

Nestlé Canada supports employees, communities

Nestlé Canada has announced measures to support its employees and local communities. Effective immediately, employees located in the company's factories and distribution centres across the country will receive a temporary increase of $3 per hour, retroactive to March 16, 2020. Salaried employees in the company's factories who cannot work from home will receive a bonus as well. Additionally, in the event of any temporary shutdown related to COVID-19, up to twelve weeks full pay will be provided… Read More

Message from Sofina Foods

Rabba Fine Foods addresses health & safety concerns

Rabba Fine Foods is installing countertop glass barriers that aim to offer maximum protection for both cashier and customer. The install was expected to be completed by March 25. “We are doing everything we can to stay open for our customers and, at the same time, to increase their safety and comfort while in our stores,” says Rick Rabba, president of Rabba Fine Foods. The chain is also using in-store real estate space to post educational signs and messages from local health authorities as part… Read More

A message to Sobeys customers from Michael Medline

Nature's Emporium: Contactless shopping and frontline appreciation pay

Nature's Emporium has introduced contactless shopping (a curbside program) and frontline appreciation pay measures during the coronavirum crisis. “As an essential part of the community, we believe it is our duty and responsibility to do what we can to ensure the health and safety of our team, our customers, and their families,” says Joe D’Addario, co-founder and president, Nature’s Emporium. “By providing a contactless shopping experience, we are helping minimize the potential spread of the… Read More

Walmart Canada message to customers

In these unprecedented times, the Walmart Canada team is working tirelessly for our customers and communities. I’d like to update you on the status of our stores and how we’re supporting both the most vulnerable in our communities and our own Associates. Keeping Our Stores Available To Canadians: Our stores will remain open. We’re working with all levels of government to ensure grocers and pharmacies will be there for Canadian families. We’ll dedicate the opening hour of stores exclusively for… Read More

Farm Boy message from co-CEOs Jean Louis Bellemare and Jeff York

A message from Lactalis president and CEO Mark Taylor

Feed the Nation Recognition Payment Over the past few weeks our plants and distribution centres have seen an unprecedented surge in demand for our healthy and nutritious dairy products. This has put an incredible strain on parts of our business as so many work tirelessly to help feed the nation. We asked a lot of our plant and distribution employees to help ensure we met the needs of every customer and they delivered…big time! To show our great appreciation for these remarkable efforts,… Read More

London Drugs steps up to distribute Girl Guide cookies

With door-to-door sales currently not an option for Girl Guides, London Drugs has stepped up to the plate to support the sale of 800,000 boxes of Girl Guide cookies to help support ongoing programs in B.C. Residents in British Columbia’s lower mainland will begin to see Girl Guide cookies in London Drugs stores, and in the coming days, Girl Guide cookies will soon be available for thousands of Canadians through London Drugs’ 82 stores across Western Canada and online at… Read More

Metro donates $1 M to COVID-19 community relief efforts

Metro Inc. is donating $1 million to support community relief efforts during the COVID-19 pandemic. It is donating $500,000 to Feed Ontario and Food Banks of Québec, as well as $500,000 to the emergency fund of Centraide / United Way. In a public statement Metro Inc. says the donation is in addition to Metro's long-term support for these organizations, including a $500,000 donation to the major fundraising campaign of the Food Banks of Québec, which is co-chaired by Eric La Flèche, president… Read More

COVID-19 Update

As the COVID-19 crisis continues to unfold, Grocery Business is following developing stories to keep industry informed about changes impacting our sector. We are monitoring developments and will share them in special enews briefs. If you would like to share a message and your stories with the industry, please reach out to editorial director Mary Scianna, [email protected]. The Grocery Business team is here to help and do what we do best: support and inform the grocery industry on issues… Read More

Grocers look to hire to cope with pandemic demand

As pressure mounts on grocery retailers legislated to stay open, they’re searching for help. Walmart Canada announced it wants to hire 10,000 people for its stores across Canada while Loblaw Companies Limited set up a web site, loblawjobs.ca dedicated to recruiting temporary employees. Sobeys parent company Empire says it plans to hire laid-off staff from Cineplex and others to bolster its labour force. Companies like Karma Casting, which has more than 18,000 gig workers, could fill a gap for… Read More

Canadian Health Food Association: Natural health food stores should be considered essential services

The Canadian Health Food Association (CHFA) says natural health food stores should be considered essential services, like grocery stores and pharmacies. To that end, it has reached out to government authorities at the Federal and provinical levels about its position. In a letter sent to governments across the country, Dan Demers, vice president, goverment relations and regulatory affairs, notes that CHFA's "health food store members, which are located in large and small communities across your… Read More

Loblaw initiates more measures after employee tests positive for COVID-19

Loblaw Companies Limited is taking further measures to protect workers and customers after an employee at an Oshawa, Ont. superstore tested positive for COVID-19. Loblaw chairman and CEO Galen Weston issued a statement to address the issue. "There are all kinds of rumours flying around about cases in our stores and that is likely to continue. My commitment to you is to use this and other local communication channels to give you the latest and most accurate information about what is happening in… Read More

Dollarama implements 10% temporary pay increase for frontline workers

Dollarama, which has been deemed an essential business, has implemented measures in its nearly 1,300 stores across the country to protect its frontline workers and shoppers, including a 10 per cent temporary pay increase from March 23, 2020 to July 1, 2020 for all store-level employees and hourly distribution centre and warehouse employees. Dollarama will continue to operate its Montreal-based distribution centre, warehouses and at least all its retail locations with street access in these… Read More

Mondelez Canada supports and protects communities, employees

Mondelez Canada has announced a series of actions to support employees and help communities most impacted by COVID-19. It includes enhanced benefits and support for its Canada-based employees and a commitment to supporting community partners advancing COVID-19 relief efforts in Canada. The community support is part of the global Mondelēz International commitment to donate $15 million, in cash and in-kind donations, to community partners advancing COVID-19 relief efforts around the world. "As a… Read More

Farm Boy open letter to customers amid coronavirus pandemic

Like most grocery retailers, Farm Boy is taking steps to supports its frontline workers and customers. In an open letter to customers, Co-CEOs Jeff York and Jean-Louis Bellmare, outline measures the chain is taking to address COVID-19 concerns. "All 31 of our Farm Boy stores remain open to help provide food to you and your families while we work to protect ourselves and our communities. We are exceptionally proud of our staff, who are working tirelessly to make this possible. While the rest of… Read More

Canadian Federation of Independent Grocers: Meeting the Coronavirus Challenge Across Canada

Maple Leaf Foods expands efforts to support frontline workers

Maple Leaf Foods Inc. is expanding its efforts to support frontline staff, emergency food relief and health care providers in response to the COVID-19 pandemic. The actions include a weekly bonus for its hourly staff, an investment of approximately $2.0 million to support emergency food relief efforts and an investment of $2.5 million in a new fund to provide personal support to front line health providers during this crisis. "In this global crisis, we are compelled to look beyond our business… Read More

Finica message to industry

COVID-19: Developing stories

As the COVID-19 crisis continues to unfold, Grocery Business is following developing stories to keep industry informed about changes impacting the sector. If there is information you would like to share with the industry, please contact editorial director Mary Scianna at [email protected]. Here is a rundown of the recent developments. Dirty Money: WHO says currency doesn’t transmit COVID-19 but retailers taking precautions Sobeys launches 'Hero Pay Program' to reward staff during… Read More

CPMA 2020 Convention and Trade Show cancelled

The Canadian Produce Marketing Association (CPMA) has cancelled its 2020 convention and trade show that had been scheduled for May 12-14 at the Toronto Convention Centre. "In light of the rapid escalation of safety precautions to decrease the transmission of COVID-19, and recommendations of municipal, provincial and federal governments regarding large gatherings, the CPMA Board of Directors and 2020 CPMA Convention and Trade Show Organizing Committee have made the difficult decision to cancel… Read More

London Drugs sets up shopping hours for seniors, most vulnerable

London Drugs has set up exclusive morning hours for seniors and people with disabilities. All its Western Canada stores will be open from 8:00 a.m. to 9:00 a.m. for those most vulnerable during the COVID-19 crisis. “We are all finding ways to adjust to our new realities and what is critical is that we all do our part to help each other stay as healthy and safe as possible,” says Clint Mahlman, London Drugs president and chief operating officer. “In our London Drugs stores we have implemented… Read More

Walmart issues note to customers amid COVID-19 concerns

In a leter shared with Grocery Business Magazine, Walmart Canada has issued a statement to customers amid growing concerns about COVID-19. Like many retailers, Walmart Canada is taking measures to protect staff and customers and in the letter to customers, Horacio Barbeito, president and CEO of Walmart Canada, outlines steps the retailer is taking, including dedicating opening hours of its stores exclusively to seniors, the disabled and those with vulnerable health conditions, and limiting… Read More

Empire Company to install plexiglass barriers at checkouts for Sobeys, Safeway, IGA, Foodland and FreshCo

Empire installing plexiglass screens at all grocery stores: Globe and Mail story Empire Company continues to take measures to protect staff and customers and has announced plans to install plexiglass screens at store checkouts at all of its banners, including Sobeys, Safeway, IGA, Foodland and FreshCo. In addition to the new screens, stickers on the floor will instruct customers to stay two meters apart while lining up, according to a story in The Globe and Mail. The screens will also be… Read More

COVID-19 Update: Save-On-Foods suspends bottle returns, reuseable bags temporarily

Save-On-Foods continues to introduce new measures to help prevent the spread of COVID-19: temporarily suspending bottle returns and the use of reusable shopping bags in store. Effective March 20, all 178 Save-On-Foods stores across Western Canada will provide plastic bags to customers free of charge until further notice. The move comes as an extra measure to protect the health and safety of Save-On-Foods team members and customers amid the COVID-19 pandemic. “Both our team members and customers… Read More

Amazon halts grocery orders in the U.S. to restock amid surging demand

Amazon.com Inc. said on Thursday it has halted its Prime Pantry delivery service in the U.S. to restock groceries, following a surge in online orders by shoppers worried about the coronavirus pandemic. "Amazon Pantry is not accepting new orders at this time while we work to fulfill open orders and restock items following increased demand," a company spokesperson said. The service, which sells non-perishable groceries from cereals to soaps, has seen huge demand despite consumers thronging… Read More

COVID-19 Update: Save-On-Foods shares new measures to address concerns

Save-On-Foods is taking measures in its 178 stores in four provinces in Western Canada to address COVID-19 concerns. “It is not business as usual and my amazing team of 21,000 team members has a big job to do as they work around the clock to replenish the items our customers need,” says Save-On-Foods president Darrell Jones. “As always, Save-On-Foods will continue to work hard to safeguard the health of our team members, our customers and our communities. We have never seen times as turbulent… Read More

Grocery & Specialty Food West 2020 postponed until 2021

The Canadian Federation of Independent Grocers (CFIG), has postponed Grocery & Specialty Food West 2020, originally scheduled for April 27-28 due to COVID-19 concerns. The new show and conference will take place April 26 and 27, 2021. In a statement to members and exhibitors, CFIG chair Ron Welke and president and CEO Tom Shurrie note that CFIG and its Board of Directors concluded that the most prudent course of action was to postpone the April show and focus attention and resources on Grocery… Read More

Grocery retailers address COVID-19 concerns: Latest updates

The rapid development of the coronavirus known as COVID-19 caught the world by surprise, but the grocery industry has taken a leadership role in managing the impact. Grocery Business reached out to industry members to learn how retailers are managing this evolving global crisis. “Grocery and pharmacy have been deemed essential services by the Federal Government and by Quebec, B.C. and Ontario governments, and grocery retailers have had protocols in place on how to deal with a pandemic and are… Read More

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