Metro is adding two new online ordering services to its offerings: M Priority pick-up service and a new partnership with Cornershop, an on-demand grocery service accessible through the web or a mobile app.
“These are unprecedented times and our teams are deploying exceptional efforts to serve Canadians, both in store and online,” says Marc Giroux, executive vice president, Quebec Division head and eCommerce. “We will continue to make every effort in each of our banners to keep our employees and our customers safe and serve their needs every day, especially our elderly customers who need to protect themselves by staying home.”
The M Priority pick-up service has been created so Metro can prioritize its service to seniors and customers with reduced mobility or self-isolating, although it is available to all customers. This grocery ordering service uses a simplified web form allowing customers to pick up their pre-assembled order outside the store and simplifies the process if someone is dependent on others to do their grocery shopping. The service is currently being deployed to 97 Metro stores in Ontario by the end of next week and is available in 135 Metro stores in Quebec. The Mediterranean Adonis banner, with its two locations in Mississauga, one in Scarborough and one in Ottawa, will also offer this service. Customers who used to call their store to place an order will now be able to use this more convenient service.
Metro has also partnered with Cornershop, which allows customers to receive their orders directly at home in as little as 60 minutes. Orders are prepared by a personal shopper in a Metro store. The service is an addition to Metro's current online grocery shopping offering.