Ocado, Sobeys open first North American CFC as online grocery demand surges

Ocada has opened the first Customer Fulfillment Centre (CFC) in North America for Sobeys' online grocery home delivery service, Voilà by Sobeys. The grocer unveiled the new service last year.

Voilà by Sobeys began testing orders through its fully automated CFC in Vaughan, Ont. and plans to rollout the service to customers in the Greater Toronto Area (GTA).

“As Ocado’s exclusive Canadian partner, our robotic automated warehouses will set us apart with a higher quality service experience for Canadians," says Sarah Joyce, senior vice president for ecommerce for Empire Company and Sobeys. "Online grocery home delivery is an essential service – one that’s needed now more than ever before. We are thrilled to bring Voilà by Sobeys to the GTA and do our part to help Canadians in this challenging time.” 

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