Sobeys has partnered with Profitect to reduce shrink and improve customer satisfaction.
Profitect provides prescriptive analytics to the retail and CPG industries. Using pattern detection and machine learning, Profitect analyzes sales data and identifies ways to improve performance when it comes to fraud, shrink, process failures, training, loyalty behaviour and labour productivity.
Sobeys will also employ Profitect’s Mobile Field Application (MFA) to remove false positives in the field, improve task management and optimize performance in stores. Sobeys plans to roll out Profitect across its 1,500 stores under all retail banners.