Thursday, July 27, 2017
Walmart is rolling out its new Pickup Tower self-service kiosks to more than a dozen stores in the U.S.
The huge in-store kiosks, which stand at least 16 feet tall and about 8 feet wide, and are typically located near store entrances, allow customers to pickup their online orders. They first appeared in a Walmart store in Bentonville, Arkansas, last year.
To use the tower, customers scan a barcode on their purchase receipt. Within 45 seconds, a door on the machine opens, and the items appear on a conveyer belt, according to a Business Insider report.
The machine is giant because it holds several packages inside, but it's more versatile than pickup lockers – which Walmart has also tested – because it can adjust the size of the compartments where packages are kept.
Walmart recently started testing a similar concept for online grocery orders.