Walmart Canada has unveiled a number of technology enabled upgrades to its store in Burlington South, ON, that it says will bring a “VIP checkout experience” to shoppers there.
The objective of the changes is to use technology to reduce “friction” during the checkout process, says Walmart Canada’s director, customer experience & innovation.
The enhancements include mobile scan & go upgrades to the “My Walmart” app that enable customers to scan as they shop and check out through the store’s FAST Lane.
Walmart has also redesigned and reengineered the store’s self-checkout units with new hardware and software that Walmart says make this store’s self-service experience the best in Canada right now.
Also Walmart has added payment activated “Checkout with me,” where associates can take card payment anywhere in-store, enabling shoppers to get in and out faster and more easily.